Billing Clerk

Summary: The Billing Clerk position carries out the records maintenance and billing functions of the agency.

 Essential Duties and Responsibilities:     

• Assembles new client charts and creates new client accounts in the agency’s electronic records software and county billing system.
• Monitors clients’ monthly contract/MediCal eligibility.

• 
  
• Audits reports and billing work queues to support accuracy of data and billing entry functions. Provides billing logs and audit reports to Billing Manager for review.

• Inputs all billing information into county billing system for services for which progress notes have been approved.
• Prepares client files for closure and storage.

• Processes closing data in county billing system, in preparation for client chart closings.

• Answers the agency telephone and routes calls as appropriate or takes messages.
• Greets and treats clients and guests in a warm, welcoming fashion.

• Checks and replenishes agency clinical forms supplies.

• Attends Clerical Operations Group (COG) meetings and other county meetings/trainings, as assigned, to ensure timely knowledge and application of changes related to the county billing system and processes.    
• Participates in agency-related events (All-Staff lunches, All-Staff meetings, Administrative department meetings, etc.) to support the presence and inclusion of the administrative team within the organization.
• May on occasion perform chart auditing functions for quality assurance purposes.
• Other duties as assigned.

 Minimum Requirements: 

1. Fluency in both Spanish and English.

  2. Possess a minimum of a bachelor’s degree (BS or BA).

3. Minimum of three years of general office experience, preferably in a mental health setting.

4. Knowledge and skill in using Adobe Acrobat Pro and Microsoft Office products including at a minimum, Word and Excel.

5. Ability to learn the agency’s specific electronic records and billing software systems.

6. Must submit to fingerprinting and be cleared by the California Department of Justice and the FBI for criminal and child abuse background checks.

Physical Requirements: Must be able to stand, walk, sit, bend, and crouch without physical limitations; and must be able to work effectively in a high-noise, rapid-pace environment. 

Preferred Qualifications: 1.  Previous records and or billing experience in a mental health or medical setting. 2.  Experience with working with California MediCal billing system.