To make an appointment
Call 510.412.9200 between 8:30 am and 5 pm Monday through Friday. Tell the person who answers the phone the age of your child and, in general, what kind of help you need. (The person who answers the phone is not a therapist and cannot give you advice about your child.)
Your call will be transferred to a therapist (the Intake Coordinator) who will help you decide whether our services are right for your family. If the Intake Coordinator is not available at that moment, you will be transferred to voicemail, where you may leave a message of any length. (Be sure to include your phone number, a good time to reach you, and whether you prefer a call from someone who speaks Spanish.) Usually, the Intake Coordinator will call back in one business day.
If you and the Intake Coordinator agree that our services may be right for your family, she (or he) may arrange for you to come to the Center to meet with a therapist or for a therapist to come to your home at your convenience.
Most appointments are scheduled between 8:30 am and 5 pm on weekdays, but evening appointments are sometimes available.